Proven to increase your repeat business by 20%.
2x higher conversion rate than average customer communications.
Activate & we'll do the rest.
Why should you use our reConnect service for customer retention?
Stay in touch with your customers
Emails are automatically sent to customers 30, 90 and 180 days after purchase. You can also choose the time frame.Bring your customers back
Personalised, engaging emails
Products recommendations are made based on the customer's latest purchase and your best sellers.Improve customer loyalty
Real value at an affordable price
No setup fee - you only pay £0.10 / $0.14 per transaction (excl. VAT) (subject to a minimum of £ 10 / $ 14 (excl. VAT) for any given full calender month). Free to cancel at any time.Flexible pricing, pay based on the number of transactions of your shop.
itembase is trusted by over 120,000 partner shops
"The concept of contacting previous customers is exactly what I wanted to do myself, but didn't have the time."
"itembase has significantly improved our return customer ratio."
"Thanks Itembase, you took a weeks worth of work and got it done in less than 10 minutes."
How it works
PHASE 1 - CONNECT YOUR SHOP
The itembase plugin is compatible with all major shop platforms and can be activated in seconds.
PHASE 2 - INACTIVE CUSTOMERS ARE IDENTIFIED
itembase identifies non-returning customers automatically. We monitor three periods of inactivity for every customer - 30, 90 and 180 days.
PHASE 3 - AUTOMATIC EMAIL FOLLOWUP
Your customers receive emails after 30, 90 and 180 days of inactivity, regarding their last purchase and product recommendations.
Make sure your customers remember you
Let them know about your great products with our customised marketing emailsLet's get started